: If locked out due to failed attempts, use the "Forgot Password" or "Unlock Account" links. You will need your user ID, date of birth, and a debit/credit card number to verify your identity.

: Available for download, the app allows users to log in using a PIN, biometrics, or standard credentials. It is the primary tool for managing policies on the go. Account Recovery & Security USAA provides self-service tools for common login hurdles:

Once logged in, members can perform several insurance-related tasks: Claims Center: File a Claim, Check Status Online

Members can access their insurance accounts through two primary digital channels:

: The official Member Account Login page requires an Online ID and password.

This report outlines the procedures, security measures, and support options for accessing your USAA insurance account.

: You can recover your Online ID by providing your Social Security number, tax ID, or phone number through the Logon Options page.

: You can change your login PIN or update security preferences under "Logon and Security" in your profile menu on the website. Post-Login Capabilities