Place your ID on a flat, dark surface. Center it within the on-screen frame.
If your verification is rejected, it is usually due to one of these reasons: Selfie_Verif.zip
When prompted, allow the app to access your camera. Place your ID on a flat, dark surface
If you received a file named "Selfie_Verif.zip" via email or DM from an unofficial source, do not open it . Legitimate verification is done through the official Zip Help Centre or app, not by sending or receiving .zip files. Place your ID on a flat