After a rousing motivational speech from Robert California, Andy is tasked with doubling the branch's sales. Struggling to inspire the staff with management book techniques, Andy implements a points-based incentive program.
is the second episode of the eighth season of The Office (U.S. version) . Originally aired on September 29, 2011, it focuses on newly appointed regional manager Andy Bernard’s first major challenge: doubling sales under pressure from CEO Robert California. Plot Summary [S8E2] The Incentive
: Employees earn "points" for sales performance, which can be redeemed for trivial prizes like stuffed animals or an extra-long lunch. After a rousing motivational speech from Robert California,
: At the tattoo parlor, a hesitant Andy admits his insecurities to Jim before following through. The staff chooses a "Nard Dog" tattoo (a reference to Andy's nickname), showing a surprising moment of solidarity. Key Themes & Trivia version)