[s2e5] Awful People Guide

The episode explores the idea that first responders must treat everyone with the same level of care and professionalism, even those who are ungrateful, dishonest, or genuinely "awful."

A thief stealing packages from doorsteps gets caught in a dangerous situation involving a neighbor and a high-speed chase. [S2E5] Awful People

A fitness influencer, more concerned with her social media brand than her health, suffers a gruesome injury while working out. The episode explores the idea that first responders

Maddie continues to settle into her job as a 911 dispatcher. She handles a call from a woman being terrorized by an intruder, which triggers her own trauma regarding her abusive ex-husband, Doug. She handles a call from a woman being

Eddie struggles to find a balance between his demanding job and being a single father to Christopher, leading him to reach out to Carla (Abby’s former caregiver) for help. Thematic Elements

The 118 responds to several calls involving particularly unlikable or "awful" people: