: This typically indicates the file originated from a device using RTSP (Real-Time Streaming Protocol) , which is the standard for IP cameras and NVRs.
: Usually encoded with H.264 or H.265 video codecs.
If you are having trouble viewing this specific file, consider these common fixes: How to Troubleshoot Loss of Video on your Security Recorder
: Often Full HD (1920 × 1080) at 25/30fps, though some high-end systems record in 4K.
: Once the storage (such as a 32GB SD card) reaches its maximum capacity, systems are often configured to overwrite the oldest IDs first. Troubleshooting & Playback Issues
| Rates* | |
| Domestic Calls | $0.09 per minute |
| International Calls | *Cost for international calls varies by country. See the FAQ for details. |
| Video Interactive Phone (VIP) calls | $5.88 per session (28 min session) |
| Tablet Usage (ODOC content) | Free |
| AIC Tablet Usage (entertainment) | $0.04 per min. |
| AIC Tablet Usage (messaging) | $0.04 per min. |
| F&F Message/Photo sent | $0.25 per msg or photo (8,000 char max) |
| F&F eCard Sent | $0.25 per eCard |
| F&F Voicemail | $0.50 per voicemail |
| Transaction Fees |
Ancillary transaction fees have been eliminated. No additional fees are imposed by ICS Corrections. Please note that if using Western Union to purchase Prepaid Collect services, Western Union will charge a fee of $5.50 when using its SwiftPay product. Deposit services through Access Corrections for AIC Communications and Trust Deposit fees will remain the same. RTS0052 32 mp4 |
* Certified check or money order only for purchase by mail; we are sorry, but personal checks are not accepted. : This typically indicates the file originated from
** See also Prepaid Collect refund process and Debit refund process below. RTS0052 32 mp4
| Deposit Amount | Web | Lobby Kiosk | Lockbox |
| $0.01 - $25.00 | $1.95 | $3.00 | FREE |
| Walk-In Location | $3.95 | ||
| Deposit Amount | Web | Phone | Lobby Kiosk |
| $0.01 - $19.99 | $2.95 | $3.95 | $3.00 |
| $20.00 - $99.99 | $5.95 | $7.95 | $3.00 |
| $100.00 - $199.99 | $7.95 | $8.95 | $3.00 |
| $200.00 - $300.00 | $9.95 | $10.95 | $3.00 |
| Walk-In Location | $5.95 | ||
| Service | Fee Amount |
| GettingOut Online (Domestic Credit Card) | $0.00 fee per transaction |
| GettingOut Online (International Credit Card) | $0.00 fee per transaction |
: This typically indicates the file originated from a device using RTSP (Real-Time Streaming Protocol) , which is the standard for IP cameras and NVRs.
: Usually encoded with H.264 or H.265 video codecs.
If you are having trouble viewing this specific file, consider these common fixes: How to Troubleshoot Loss of Video on your Security Recorder
: Often Full HD (1920 × 1080) at 25/30fps, though some high-end systems record in 4K.
: Once the storage (such as a 32GB SD card) reaches its maximum capacity, systems are often configured to overwrite the oldest IDs first. Troubleshooting & Playback Issues