Best Buy Ps4 Controller Warranty Direct

: The item must be in "like-new" condition with all original packaging for a full refund. Quick Summary Table Manufacturer Warranty Geek Squad Protection Duration Typically 2 Years Accidental Damage Stick Drift Often excluded (wear/tear) Claim Method Mail-in to Sony In-store at Best Buy Required Proof of purchase Phone number or Account

: Using your GSP for a replacement typically fulfills that specific contract. You may need to purchase a new protection plan for the replacement controller. 2. Sony Manufacturer Warranty DualShock 4 controllers best buy ps4 controller warranty

If your controller is defective right out of the box and you don't have an extended warranty: : 15 days to return or exchange. Plus/Total Members : 60 days to return or exchange. : The item must be in "like-new" condition

: Best Buy typically handles these claims only within their standard return window (usually 15 days for standard members). After that, you must deal with Sony directly: : Best Buy typically handles these claims only

Call Sony support at if you prefer phone assistance.

To get a warranty replacement for a PS4 controller at Best Buy, your options depend on whether you purchased a or are relying on the Sony Manufacturer Warranty . 1. Geek Squad Protection (GSP)