Best Buy Customer Service Hours ❲2027❳
Generally follows standard store hours, which vary by location. It's always best to check the Best Buy Store Locator before heading in for a return or exchange.
Best Buy provides around-the-clock online chat support for general questions, order status, and technical help. Phone Support (1-888-BEST-BUY): Monday–Friday: 10:00 AM – 9:00 PM (Local Time). Saturday: 8:00 AM – 8:00 PM (Local Time). Sunday: 8:00 AM – 6:00 PM (Local Time). Best Buy Business Support: best buy customer service hours
If you are a member, you have a major advantage. Members get 24/7/365 Geek Squad® tech support for any device, regardless of where or when it was purchased. This covers remote troubleshooting for software, OS installs, and device setups. Store Support vs. Remote Support Generally follows standard store hours, which vary by
Monday–Friday, 7:00 AM – 6:30 PM CT. Chat: Monday–Friday, 9:00 AM – 5:00 PM CT. The "Total" Advantage: 24/7 Expert Help Best Buy Business Support: If you are a
While online support is 24/7, in-person hardware repairs require an appointment during store operating hours. Pro Tips for Faster Resolution Best Buy Support & Customer Service