: The model is designed to capture role-specific information (customer vs. agent) and preserve the main ideas of the dialogue in a highly abstractive way.
: The authors introduce a Topic-augmented Two-stage Dialogue Summarizer (TDS) combined with a Saliency-Aware neural Topic Model (SATM) . AsiaBjBBS1E1_E2Mini
(published in AAAI 2021 ). Key Details from the Research: : The model is designed to capture role-specific