Start by stating exactly what you did without using the word "if."
Since your request is wide open, I’ve put together a guide for one of the most useful (and often botched) life skills: Anything
"I’m sorry if you felt bad about what I said." (This blames their reaction). Start by stating exactly what you did without
"I realize that by being late, I made you feel like I don't value your time. That wasn't fair to you." 4. The "Repair" Plan The "Repair" Plan An apology without a change
An apology without a change in behavior is just manipulation. Offer a way to make it right or a plan to prevent it from happening again.
The moment you say "but," the apology dies. A "but" is a justification in disguise. "I’m sorry I was late, but traffic was terrible."