Activating Link

If you want the AI to automatically "activate" the right topic based on the conversation context (instead of just fixed keywords): Go to > Generative AI . Switch the orchestration mode to Generative .

Orchestrate agent behavior with generative AI - Microsoft Learn activating

Changes aren't live until you hit Publish . This moves your active topics to the customer-facing bot. 2. Enabling "Generative Orchestration" If you want the AI to automatically "activate"

Click to bring in standard or custom topics from your Asset Library . 4. Topic Models in Qualtrics (XM Discover) This moves your active topics to the customer-facing bot

For the topic to actually "activate" during a chat, it needs a trigger. You can set this to "User says a phrase" (classic) or let the AI decide using "The agent chooses" (generative orchestration).

Since there are a few ways to interpret "activating a topic feature," I've broken down the most common scenarios below: 1. Activating a Topic in Microsoft Copilot Studio

If you are working within , activating a topic involves adding it to your Agent's "library" so it can perform specific actions: In the Agent Builder , go to the Topics tab.